Terms of service

These Terms of Service govern your use of the website and services provided by Divine Bites by Dae LLC. By visiting our website, placing an order, or using any part of our store, you agree to be bound by these Terms of Service.

If you do not agree to these Terms, please do not use our website or services.

1. Use of Our Website

You agree to use this website only for lawful purposes and in a way that does not violate any applicable law, regulation, or the rights of others.

You may not use our website:

  • for any fraudulent or unlawful purpose

  • to interfere with the security or operation of the site

  • to transmit harmful code, spam, or malicious content

  • to attempt unauthorized access to our systems or accounts

  • to misuse our products, services, or content

2. Product Information

We make every effort to present our products as accurately as possible. However, because our items are handmade and made to order, slight variations may occur in:

  • appearance

  • color

  • decoration

  • size

  • texture

  • packaging

These natural variations do not qualify as defects.

3. Pricing and Availability

All prices are listed in U.S. dollars and are subject to change without notice.

We reserve the right to:

  • update prices

  • modify product descriptions

  • discontinue products

  • limit quantities

  • correct pricing, inventory, or listing errors at any time

If an error is discovered after an order is placed, we reserve the right to cancel or adjust the order and contact you with the appropriate next steps.

4. Order Acceptance and Refusal

We reserve the right to refuse, limit, or cancel any order at our discretion, including but not limited to orders that:

  • appear fraudulent

  • cannot be fulfilled

  • contain incorrect pricing

  • involve suspected resale or abuse

  • violate these Terms of Service

If your order is canceled after payment has been made, an appropriate refund will be issued.

5. Payment Terms

By placing an order, you agree to provide current, complete, and accurate billing and payment information.

All payments are subject to verification and approval by the payment provider. We reserve the right to cancel or refuse any transaction that cannot be verified or processed successfully.

6. Shipping, Delivery, and Pickup

Shipping, delivery, and pickup terms are governed by our Shipping Policy. By placing an order, you acknowledge and agree to those terms.

Customers are responsible for:

  • providing an accurate shipping address

  • selecting the correct delivery or pickup option

  • picking up orders at the agreed time, when pickup is offered

7. Refunds and Order Issues

Refund eligibility, cancellations, and order issue procedures are governed by our Refund Policy. By placing an order, you agree to that policy.

8. Food Products and Customer Responsibility

Our products are food items and should be consumed responsibly.

Customers are responsible for reviewing product descriptions and contacting us before ordering if they have questions about ingredients, dietary concerns, or potential allergens.

Because products are prepared in a working kitchen environment, we cannot guarantee that any product is completely free from trace exposure to common allergens unless expressly stated in writing.

9. Custom, Holiday, and Specialty Orders

Custom orders, personalized items, holiday specials, preorders, and event or bulk orders may require special planning, limited availability, or advance preparation.

These orders may be subject to additional terms, timelines, or restrictions, and are generally final once confirmed.

10. Intellectual Property

All content on this website, including but not limited to:

  • logos

  • branding

  • product names

  • text

  • photographs

  • graphics

  • designs

  • website content

is the property of Divine Bites by Dae LLC and may not be copied, reproduced, distributed, republished, or used without prior written permission.

11. Third-Party Services

Our store may use third-party platforms, payment processors, shipping providers, apps, and tools. We are not responsible for the performance, availability, policies, or actions of third-party services.

Your use of third-party services may also be subject to their own terms and policies.

12. Limitation of Liability

To the fullest extent permitted by law, Divine Bites by Dae LLC shall not be liable for any indirect, incidental, special, or consequential damages arising from:

  • the use of our website

  • delays in delivery

  • temporary website interruptions

  • product handling after delivery or pickup

  • third-party service failures

  • circumstances outside our reasonable control

Our total liability for any claim related to an order shall not exceed the amount paid for that order.

13. No Warranty

Our website, services, and products are provided on an “as is” and “as available” basis, except as otherwise required by law.

We do not guarantee that the website will be uninterrupted, error-free, or always available.

14. Privacy

Your use of our store is also subject to our Privacy Policy, which explains how we collect, use, and protect your information.

15. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will take effect once posted on this page. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

16. Governing Law

These Terms of Service shall be governed by and interpreted in accordance with the laws of the State of Connecticut, without regard to conflict of law principles.

17. Contact Information

Questions about these Terms of Service may be directed to:

Divine Bites by Dae LLC
divinebites.bydae12@gmail.com